Simple Zendesk Bot

Configure your support bot with YAML. Because engineers deserve better.

YAML Configuration

Define your bot's behavior using simple YAML files. No more clunky UIs.

Lightning Fast

Optimized for speed. Get answers to your customers in milliseconds.

Highly Customizable

Tailor the bot to your exact needs with our flexible configuration options.

Simple Zendesk Bot vs Zendesk Answerbot

Simple Zendesk Bot

YAML-based configuration
Git-friendly version control
Customizable AI models
Webhook integrations
Advanced regex support

Zendesk Answerbot

GUI-based configuration
Limited version control
Fixed AI model
Limited integrations
Basic pattern matching

Power of YAML Configuration

YAML Configuration

start: welcome
nodes:
  welcome:
    type: message
    text: Hello! Thank you for contacting us. How can I help you today?
    options:
      - label: Learn about our products
        target: product_info
      - label: Need support
        target: support
      - label: Connect to an agent
        target: connect_agent

Resulting Chatbot

Hello! Thank you for contacting us. How can I help you today?

Pricing

Starter

$40/month

Single user
One scenario
Basic support

Pro

$100/month

Multiple users
Multiple scenarios
Priority support

Ready to Upgrade Your Support?

Join the growing number of companies using Simple Zendesk Bot to streamline their customer support.